FAQ

Q:What size lamp do I need for my laptop?

A:CCFL lamps are screen size specific, and not make/model specific; in most cases: 12.1” standard screens will require a 20250 lamp, 12.1” widescreens will need a 20265 lamp, 13.3 vertically mounted lamps need a 20205 lamp, 13.3 horizontally mounted need a 20275 lamp, 14.1” standard screens need a 20290 lamp (if IBM) or 20292 lamp (if any manufacturer other than IBM), 14.1” widescreens need a 20310 lamp, 15.1” standard screens need a 20305 lamp, 15.4” widescreens need a 20334 lamp, 16.1” displays require a 20334 lamp, 17” displays need to have the lamp extracted, end caps removed and lamp measured from glass end to glass end (length will be between 365 and 375 mm).

Q:A rule of thumb when choosing lamp size:

A:You may always use a lamp up to 6mm shorter in length than the original lamp in your unit. You may also use a thinner diameter lamp as well if necessary. As long as you stay within these guidelines, you will never have an issue with brightness or visibility due to the lamp.

Q:What shipping options do you have for international shipments?:

A:Please refer to: http://www.ccfldirect.com/info.html

Q:Which do I need, an inverter or backlight?

A:If you are going to do the repair yourself, simply changing out the backlight only fixes about 90-95% of a dim/black LCD. If you want to send your unit in to us for a professional repair, we will repair both the lamp and inverter and warrant the service for one year.

Q:How many lamps does my unit need?

A:Laptops generally require 1 lamp. Sony laptops usually require two lamps once you get to a 16” display or larger. 15” monitors typically need two lamps, and all larger display sizes will take 4 lamps until they reach about 22”, after 22” they may require 6 lamps.

Q:I want to get my monitor/laptop repaired, but I don’t know how to do the repair, what should I do?

A:If you have a laptop refer to: http://www.ccfldirect.com/baandinre.html. If you have a monitor refer to: http://www.ccfldirect.com/comorese.html.

If you have any questions that have not been addressed by this FAQ, feel free to call us at: 714-660-6003.