Q:What size lamp do I need for my laptop?
A:CCFL lamps are screen size specific, and not make/model specific; in most cases: 12.1 standard screens will require a 20250 lamp, 12.1 widescreens will need a 20265 lamp, 13.3 vertically mounted lamps need a 20205 lamp, 13.3 horizontally mounted need a 20275 lamp, 14.1 standard screens need a 20290 lamp (if IBM) or 20292 lamp (if any manufacturer other than IBM), 14.1 widescreens need a 20310 lamp, 15.1 standard screens need a 20305 lamp, 15.4 widescreens need a 20334 lamp, 16.1 displays require a 20334 lamp, 17 displays need to have the lamp extracted, end caps removed and lamp measured from glass end to glass end (length will be between 365 and 375 mm).
Q:A rule of thumb when choosing lamp size:
A:You may always use a lamp up to 6mm shorter in length than the original lamp in your unit. You may also use a thinner diameter lamp as well if necessary. As long as you stay within these guidelines, you will never have an issue with brightness or visibility due to the lamp.
Q:What shipping options do you have for international shipments?:
A:Please refer to: http://www.ccfldirect.com/info.html
Q:Which do I need, an inverter or backlight?
A:If you are going to do the repair yourself, simply changing out the backlight only fixes about 90-95% of a dim/black LCD. If you want to send your unit in to us for a professional repair, we will repair both the lamp and inverter and warrant the service for one year.
Q:How many lamps does my unit need?
A:Laptops generally require 1 lamp. Sony laptops usually require two lamps once you get to a 16 display or larger. 15 monitors typically need two lamps, and all larger display sizes will take 4 lamps until they reach about 22, after 22 they may require 6 lamps.
Q:I want to get my monitor/laptop repaired, but I dont know how to do the repair, what should I do?
A:If you have a laptop refer to: http://www.ccfldirect.com/baandinre.html. If you have a monitor refer to: http://www.ccfldirect.com/comorese.html.
If you have any questions that have not been addressed by this FAQ, feel free to call us at: 714-660-6003.